Shipping policy
Shipping Policy (5-12 Business Days)
At "Creme De Decor", we strive to deliver your products in a timely manner. Below is our shipping policy for standard orders:
Processing Time
- Order Processing: Once your order is placed, it typically takes 2-5 business days to process and prepare for shipment. Please note that processing times may vary during peak seasons or promotions.
Shipping Time
- Standard Shipping: After your order has been processed, it will be shipped via our standard shipping method. Delivery typically takes between 5-12 business days, depending on your location.
Shipping Rates
- Shipping rates will be calculated at checkout based on your delivery address and the weight of your order. We strive to offer competitive shipping rates and may offer free shipping promotions from time to time.
International Shipping
- For international orders, shipping times may vary. While we aim to deliver within 5-12 business days, customs processing and international logistics may extend delivery times. Any applicable customs fees, taxes, or duties are the responsibility of the customer.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your package's progress.
Delays
- Please note that shipping times may be affected by factors beyond our control, such as weather conditions, holidays, and carrier delays. We will do our best to keep you informed of any delays.
Returns and Exchanges
- If you have any issues with your order upon arrival, please refer to our Returns and Exchanges policy for further assistance.
Contact Us
- If you have any questions regarding your shipment, feel free to contact our customer service team at customerservice@cremededecor.com. We are here to help!